| Name of Complainant | |
| Date of Complaint | August 28, 2020 |
| Name(s) of companies complained against | freewire-in. myshopify.com |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Actually I ordered a product from this website https://freewire-in.myshopify.com/ (Product link: https://freewire-in.myshopify.com/collections/frontpage/products/latest-deal-for-the-deals-on-your-best-market-gadget)
and when I received the product then it’s was completely different product with very bad quality and I’m cheated by this website free wire. I contacted them with a number collected from google, the support person has shared a TeamViewer link to install and share my mobile screen, and then he instructed to open PhonePay app and asked me to check the balance, i refused to check my balance because i don’t want to type my password with sharing screen, then he told without providing password and check balance he cannot refund or replace the product. I realized in between the conversation that he is trying to access my PhonePay and then to bank account. This is the contact number of the support person: 9353982311, 9282441155
So please take the essential step to refund my money for the purchased product. I ordered Sony galaxy headphone and ear buds as specified in product link given.
