I made payment twice and they have deliberately refused to acknowledge the transaction even when I share my bank statement with them

Name of Complainant Francis Osazuwa
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Francis Osazuwa:

I took a loan from them and made payments. Unfortunately, I made the payment twice. I have shared my bank statement with them to reverse or acknowledge the second transaction but they have refused 5o do so.

Image Uploaded by Francis Osazuwa:

I made payment twice and they have deliberately refused to acknowledge the transaction even when I share my bank statement with them

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