| Name of Complainant | |
| Date of Complaint | July 30, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 21st may due to Amphan Cycloan my internet connection was stopped the wire got broken. I made a complain about it and after almost a month I got my internet connection back on 23rd June. I had a conversation with airtel customer care executive about it and they told me that I will be getting concessions. I will not have to pay money for the number of days my connection was stopped. But on the same day I got a bill saying I have to pay Rs 706. I again made a complaint and the executive said that she will waive of the money and I will not have to pay money.
Again on July I got a bill of Rs 1248. For the month of May and June 2020. From 21st July I m daily trying to contact Airtel Customer care executive but every day they are asking me to wait for 24 hr.
They don’t reply for your mail also.
My complaint numbers are mention below:
1. 118889872 dt 23.06.20
2. 119182414 date 01.07.20
3. 119945400 date 21.07.20
Kindly help me.
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