I looked online and placed an order for a pair of pants and received a different product

Name of Complainant Nelaturi Mahendra Reddy
Date of ComplaintOctober 8, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Nelaturi Mahendra Reddy:

I placed an order from your website but I received a different product delivery. Order no. 31480. So I think I need to return it so please tell me the process of how to send back your product. Also my amount should be returned to me.
I have a video proof of the product when i am opening the seal

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