I haven’t got a new connection despite the payment

Name of Complainant Prajwal S
Date of ComplaintJuly 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prajwal S:

I requested for a new connection and an agent came within 15 minutes. I made a payment of ₹3436 with a txn Id 625486263.

I was promised aa connection by the end of day but it has been a week, no one has even bothered to inform me the status.

The form no is 0801609382. If I call back the agent who came to receive the payment, he doesn’t respond.

Image Uploaded by Prajwal S:

I haven’t got a new connection despite the payment

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