I have settled account but still showing loan active

Name of Complainant	Piyush Kumar
Date of Complaint	March 28, 2022
Name(s) of companies complained against	Mpokket
Category of complaint	Miscellaneous
Permanent link of complaint	Right click to copy link
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Text of Complaint by Piyush Kumar:

I have settled my all dues in mpokket app but in my credit report still showing active loan status .

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