I have recharged my set top box with AIRTEL DTH package of Rs 3964 through paytm.I was informed by airtel customer care executive that my package was for one year but it expired in just 8 months.Even today when I checked on paytm the same package’s validity is being shown one year.

Name of Complainant Arvindaksh Pathak
Date of ComplaintFebruary 21, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arvindaksh Pathak:

I have recharged my set top box with AIRTEL DTH package of Rs 3964 through paytm.I was informed by airtel customer care executive that my package was for one year but it expired in just 8 months.Even today when I checked on paytm the same package’s validity is being shown one year.

Image Uploaded by Arvindaksh Pathak:

I have recharged my set top box with AIRTEL DTH package of Rs 3964 through paytm.I was informed by airtel customer care executive that my package was for one year but it expired in just 8 months.Even today when I checked on paytm the same package’s validity is being shown one year.

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