I have recharged my no. On 5.april 2021 but it not get recharge in my mobile and I don’t get refund

Name of Complainant	Mukta sharma
Date of Complaint	April 11, 2021
Name(s) of companies complained against
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Mukta sharma:

Please refund my money because it shows me success full recharge but not come in my phone and share me complain id if u can’t do any thing

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Consumer Complaints Court