| Name of Complainant | |
| Date of Complaint | April 16, 2025 |
| Name(s) of companies complained against | Boult Audio |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I shipped my Boult Audio wireless earpods for service on 15.03.2025
It has now been almost a month, and I have not yet received my product back. As per the information on the website, the maximum service period is 72 hours, which has been significantly exceeded.
I contacted the customer care team two weeks ago, and I was informed that the issue had been escalated to the warehouse team. Despite this, there has been no further update or resolution.
Additionally, I was asked to share proof of product shipment, which I have already provided as requested.
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