I have received wrong product from Amazon India but now Amazon is not accepting for return or replacement

Name of Complainant Shivendra Shukla
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivendra Shukla:

I had ordered Nokia 2660 Flip 4G Volte keypad dated 08 August 2023. The delivery was received on 09 August 2023. When i opened it after 10 minute the product inside was a headphone of Boat. I immediately took pictures of the same and requested a return and refund of the product. In the reason for refund i clearly mentioned that i have received wrong product. I have also posted photo of headphone which i had received by Amazon. Attaching photos of the product received in the parcel.

Next to next day on 11 August 2023, i have not received any feedback from Amazon India then i called to Amazon executive I spoke with him, but executive told me that we have delivered correct product so that we can’t take your request further.

Image Uploaded by Shivendra Shukla:

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