I have put my Airtel Broadband connection in safecustody mode on 14th Aug 2020 , but the customer care team missed to do the same and now the collection team is following upfor the 2 months bill payment.

Name of Complainant Rajesh Kumar
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajesh Kumar:

I have put my Airtel Broadband connection in safe custody mode on 14th Aug 2020 , but the customer care team missed to do the same and now the collection team is threatening me to pay 2 months bill payment.

I am ready to pay the Safe custody charges and not going to pay the bill for Sep and Oct 2020

Image Uploaded by Rajesh Kumar:

I have put my Airtel Broadband connection in safecustody mode on 14th Aug 2020 , but the customer care team missed to do the same and now the collection team is following upfor the 2 months bill payment.

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