I have payed the amount to recharge my phone and the amount has been deducted from my account but my phone is not charged yet

Name of Complainant	Maryam
Date of Complaint	May 17, 2020
Name(s) of companies complained against
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Maryam:

i wanted to recharge my phone the amount 2.19 for 28 days plan has been deducted from my account but my phone has not charged yet

Image Uploaded by Maryam:

Consumer Complaints Court