I have ordered VIVA 4G SMARTPHONE (4GB RAM, 64GB STORAGE) (NEWLY LAUNCHED). But I have received two sets of Play Cards and one dummy Digital Writing Pad. So kindly refund my money as I have paid through COD for Rs.2999/-

Name of Complainant PRADEEP KUMAR GUMMALLA
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by PRADEEP KUMAR GUMMALLA:

Sir/Madam,

My name is Pradeep Kumar G. I have ordered VIVA 4G SMARTPHONE (4GB RAM, 64GB STORAGE) (NEWLY LAUNCHED). But I have received two sets of Play Cards and one dummy Digital Writing Pad. So kindly refund my money as I have paid through COD for Rs.2999/- .

The mail ID is also not working ie., support@hope4shops.co.in. Mail ID also fake. Kindly do needful as many people may get cheated it is goining to continue like this fake websites and flash sales. Please provide justice.
My Order No.:16069
Date of Order : February 16, 2021
Total : 2999/-
Payment Method : Cash On Delivery.

No from address was mentioned on the courier cover only they mentioned Sold By Shopping Time (cartcare.co.in@gmail.com)

For returning the product I got the below address from google site.

The Returns Section

shoppygears

Indirapuram Vaishali Ghaziabad, Uttar Pradesh 201010

Image Uploaded by PRADEEP KUMAR GUMMALLA:

I have ordered VIVA 4G SMARTPHONE (4GB RAM, 64GB STORAGE) (NEWLY LAUNCHED). But I have received two sets of Play Cards and one dummy Digital Writing Pad. So kindly refund my money as I have paid through COD for Rs.2999/-

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