I have ordered the 5.1 sound bar in gallenplaza which shows in Facebook on 2nd November 2020 a week ago but still I haven’t received the ordered item

Name of Complainant Darshan Maddaiah
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Darshan Maddaiah:

Greetings All,

This is to keep you informed that I have ordered the 5.1 sound bar in gallenplaza which shows in Facebook on 2nd November 2020 a week ago but still I haven’t received the ordered item, and made the payment of 979.91 and payment method is net banking (Kotak bank) to Mr. Vivek Singh, on the same day I got a message from 57575791 that msg is here with tracking link (Hi Darshan, thanks for your purchase of Rs. 979.91 from gallenplaza! We’ll notify you when it ships. View order (#1906): https://gallenplaza.myshopify.com/49155178649/orders/c8cb01e878bf5a3f4114b0799dbb3c41/authenticate?key=82b264207610b6557e554bc909a106df) However from that day itself if I open the given link means (Your order is confirmed

You’ll receive a text when your order is ready.) same thing since a week, please refer the snap shots.

Image Uploaded by Darshan Maddaiah:

I have ordered the 5.1 sound bar in gallenplaza which shows in Facebook on 2nd November 2020 a week ago but still I haven’t received the ordered item

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