I have ordered mobile on amazon – they promised to deliver on other address – suddenly they telling take product from old address

Name of Complainant Shivakrishna ananthula
Date of ComplaintSeptember 30, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivakrishna ananthula:

I have orded one plus node 2t 5g on Amazon, while orded I have selected my home town address choutuppal pincode 508252. Then immediately I have contacted amazon service team they said after the shipping of product we will change the address. Then after 3 hour’s I again contacted amazon service team then they take our new address with pincode of 500080. At that time I requested to them I will take the product from your hyderabad amazon hub center they said need of doing sir, we will manage to reach your pincode they promised.

Today afternoon I got call from deliver agent they said you have to come over here then only I will deliver otherwise product cancelled and sent back to amazon base center.

After conversation with deliver agent I have called customer service team after 30 min of conversation they said you have to the product from 508252, or cancel your product
I am very much upset with amazon service. Literally they mentally torched, d
They only promised to deliver at 500080 pincode suddenly they are changed words please take the appropriate action

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