I have ordered grocery worth 1439 rupees in flipkart . In that i have ordered 5 kilo surf excel but i didnt received that product but delivery boy collected money for that product also. Please take action and provide me my product to which I have paid money or get back my money

Name of Complainant Jainul
Date of ComplaintSeptember 30, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link
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Text of Complaint by Jainul:

I have ordered grocery item from flipkart worth rupees 1439 . It was delivered on 27 th september 2022 . In that i have ordered surf excel 5 kilo detergent powder worth rupees-523 but i didn’t received this product but it is in the bill and delivery boy only opened the basket and gave me the products , I have told him this product is missing but he told ” U should return it seperately now give me total amount” So he collected total amount 1439 rupees including for this product which I didn’t received. So I called customer care of flipkart and they sended return request for my product but it was rejected today . This is too worst. I am a regular customer of flipkart please do take action to return my product and get my money 523 rupees back. Now again I have given return request till now they have not approved it. Please do help me. My order id- OD126087263335660000.

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I have ordered grocery worth 1439 rupees in flipkart . In that i have ordered 5 kilo surf excel but i didnt received that product but delivery boy collected money for that product also. Please take action and provide me my product to which I have paid money or get back my money

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