I have ordered a new phone but they had cheated

Name of Complainant	Anurag Jaiswal
Date of Complaint	April 3, 2021
Name(s) of companies complained against	Nefon
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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Text of Complaint by Anurag Jaiswal:

I have a ordered a new phone of nefon q20 ultra 5g but they had a sended a another damaged phone and not refunding

Image Uploaded by Anurag Jaiswal:

Consumer Complaints Court