I have ordered 4 combo Kurti but received 2 defective sarees

Name of Complainant Madam
Date of ComplaintJanuary 30, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Madam:

Dear sir/madam,
My name is Madam i am from Sagar, Madhya Pradesh. Recently we ordered (4 cotton readymade kurti in 1299/- only book fast limited stock – Free home and Cod delivery) through whatsapp no +91 9173016336 on date 24/01/2023 through (payal Fab) , Booking order no: N607341319 ( Shiprocket Courier). Product was received on 29.01.2023 through shadowfax surface courier service by cash on delivery. we observed that product item was changed we got wrong items (two old sarees in place of 4 cotton readymade kurti). At that time we recorded the video and captured the photos for evidence. We approached seller person Payal Fab (whatsapp no +91 9173016336 ) but there is no response to solve the problem. We Shared some video clip, photos & screen shot conversations for resolve my issue. Kindly take action

Thanks & Regards
MADAM

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