i have order a earbud from Aerotek website but order not received and also the company not responding

Name of Complainant Nikhil Kumar
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Nikhil Kumar:

I got the coupon code in the CRED app and i have purchased the “Aertek Airdopes 151 Wireless Earbuds-Black” from the site : https://www.aerteksmart.com/ to the cost: ₹649.00.

When i a trying to Track the order, it saying still not shipped it seem.

I have purchased at Sep 9th 2025. Till now no details.

Image Uploaded by Nikhil Kumar:

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