I have opted for a 6 month subscription in the Cinema Dosti app, on 20th March 2020. The payment of Rs.99 has been deducted from my account but the subscription has yet not been activated. Sent an email to Cinema Dosti stating the same, but no response as of now. The same thing happened when i was trying to subscribe for 6 month pack agin Rs.99 deducted from my account but subscription is yet not started. This app has, by far, the worst payment transaction procedure. I want either my subscription to be processed, or full refund

Name of Complainant	Arindam Saha
Date of Complaint	June 6, 2020
Name(s) of companies complained against	The Cinema Dosti
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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2 thoughts on “I have opted for a 6 month subscription in the Cinema Dosti app, on 20th March 2020. The payment of Rs.99 has been deducted from my account but the subscription has yet not been activated. Sent an email to Cinema Dosti stating the same, but no response as of now. The same thing happened when i was trying to subscribe for 6 month pack agin Rs.99 deducted from my account but subscription is yet not started. This app has, by far, the worst payment transaction procedure. I want either my subscription to be processed, or full refund”