I have not got offer that was mentioned on the Amazon Site

Name of Complainant Akash Verma
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Akash Verma:

I ordered one Samsung Frame 55inch from Amazon at the time of purchase i seen that i will get free bazels with the QLED but i was not awarded how i can claim this offer to make that offer clear i call to Amazon and asked them how i cam claim this offer they told that you order the product you will get bazels with the delivery of product but i have not received with the delivery then they told you receive this delivery you will get bazels after 10 days again i have not received after 10 days then i made complaint and they told that in 3 to 5 working days you will receive bazels at your home so i asked them to give this in written they send me the mail for the same but i wait for 7 days agin i have not received any bezels again I contacted them again they said wait for 3 days i asked them that i have in writing and give me bazels right now then they denied and said we can give you apology amount of 1000 where bazels are costing around 6749 rupee i am attaching mail that i have received from Amazon

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