I have done recharge of my phone on 4 March 2020 but recharge have not done but money has deducted and till now refund has it initiated by airtel

Name of Complainant Riya
Date of ComplaintJune 11, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Riya:

I have done recharge on 4 March 2020 , Wednesday . The transaction id id1674847009 . The recharge has been done through airtel app given on Google . The airtel has refused to help. They said to contact bank directly . I contact to bank . They said bank has not refused the payment . So u talk to Airtel .but airtel consumer care have not responding . No help from their side . I did recharge through airtel that available on Google . So it’s airtel’s responsibility to provide refund . But they have not refunded my money . If it is not concerning u then who . Why u put your app on google search . They said payment have not been made via airtel payment bank . I want to ask why they put their app on google search . I recharge from Airtel app on google search . Transaction of 149 have been made but airtel have not refunded the money . This is a fraud .

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I have done recharge of my phone on 4 March 2020 but recharge have not done but money has deducted and till now refund has it initiated by airtel

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