| Name of Complainant | |
| Date of Complaint | July 16, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposit 5000 INR in my 1xbet account but it is not credited
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We sincerely appreciate you reaching out to us and apologize for the inconvenience caused by the delay in processing your deposit. Typically, deposits are credited to your account within an hour. However, there are instances where, due to the heavy workload on the payment system or banking delays, the process may extend to a few days. We understand the frustration this can cause and are dedicated to resolving the issue as swiftly as possible.
To assist us in addressing your concern more effectively, we kindly recommend that you contact our support team through your account on the 1xbet website or mobile app, if you have not already done so. When reaching out, please ensure you provide all relevant details pertaining to your payment. This information will significantly expedite the investigation and resolution process.
Your patience and understanding during this time are greatly appreciated. We are committed to providing you with the highest level of support and ensuring your experience with 1xbet remains seamless and enjoyable. Thank you for your continued trust and loyalty.
With warmest regards,
The 1xbet Team