I have closed my old loan but it still says on active

Name of Complainant	Mohan Lal K
Date of Complaint	June 21, 2023
Name(s) of companies complained against	Woodtspl
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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Text of Complaint by Mohan Lal K:

I have cleared all my loan amount which I took 6 years back for mobile but it still says active but I have closed all my loan amount

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Consumer Complaints Court