| Name of Complainant | |
| Date of Complaint | June 11, 2023 |
| Name(s) of companies complained against | Dhani loans |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Member Name: DHANI LOANs
Account Type: Personal Loan
Account Number: CL23056852
Ownership: Individual
Payment Date: 01/03/2023
I am facing problems because of this issue. After paying they told 15-20 working days will update. Now its almost 90+ days above.
Customer service is worst. We can’t call them because customer care number will be always busy busy. I don’t know whether they have options to not attend those who won’t use their service again. I have tried 5 days daily. Same busy.
I have mailed them they asked me PDF cibil report. I have sent. Late they sent that issue is resolved.
I have checked my Cibil it is still active. Again I have sent mail. Same thing I sent 4 times. Four times they told that issue is resolved. But no result.
If issue is resolved why can’t they send Cibil report from their end.
I asked this from that time there’s no reply to my mail also.
I have cleard other loans on same day but they have updated in the 31st of this month. But in this they dint do.
I have so many financial problems.
They took 15-20 working days to update after the payment in Cibil but in this more than 90+ days. From the day I paid I am requesting but not updated and sending same email again and again that( We have shared your concern to the respective team and will get back to you shortly.)
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