I have called the customer care service but I still get no response or better still redirection to nowhere

Name of Complainant	Wisdom Arsaomwan
Date of Complaint	November 13, 2021
Name(s) of companies complained against
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Wisdom Arsaomwan:

I can’t access my puk code because I misplaced my sim details.

Image Uploaded by Wisdom Arsaomwan:

Consumer Complaints Court