I have already paid full amount to paytm postpaid but still showing active account in CIBIL report

Name of Complainant Chandra Prakash pandey
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Chandra Prakash pandey:

Dear sir,
paytm postpaid loan r showing in my cibil record but i closed my loan & i paid fully payment & i have noc for loan but showing loan in my cibil report so pls send a report in cibil transunion & exprin department for remove paytm postpaid loan account, i already sent multiple time email to nodal & clix capital but they are not helping me & paytm also is not providing me NOC so kindly provide me NOC & close this account

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I have already paid full amount to paytm postpaid but still showing active account in CIBIL report

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