Name of Complainant	Sushil kumar trivrdi
Date of Complaint	June 6, 2021
Name(s) of companies complained against	Go mechanic
Category of complaint	Automobiles
Permanent link of complaint	Right click to copy link
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1. [26/05, 4:45 pm] Sushil Trivedi: A piculier sound found in the engine after receiving and car found vibration. [26/05, 4:45 pm] GoMechanic: Hello! Welcome to GoMechanic ?. How may I help you today? To get assistance with your query, reply with the relevant serial number from the following list:(Example – 0 for Job Card) 0️⃣ Job card 1️⃣ Digital estimate 2️⃣ Invoice bill If you’re looking for any further assistance you can connect with our Chat Support ??‍?. Link: https://support.gomechanic.app/chat/Download the GoMechanic App now for a seamless car service experience. Link: bit.ly/2XituPf [26/05, 6:00 pm] GoMechanic: Hi, Is your *Hyundai i10 Petrol* ? delivered to you by the *GoMechanic* Valet ? Please answer to help us expedite the delivery ? [28/05, 4:05 pm] GoMechanic: Dear Sushil Trivedi, Your payment of *2599.0* for *Order ID* : *20210525987582429* has been *Received* ✅ via *Cash* Thank you for choosing GoMechanic and being a valuable customer ?. [28/05, 4:09 pm] GoMechanic: Dear *Sushil* – Sincere apologies for an unsatisfactory experience. ? – Please select one of the options below so that we can create an *Escalation Ticket* ? [28/05, 4:09 pm] GoMechanic: We apologise for an unpleasant experience. Our team will soon get in touch with you to understand what went wrong and hopefully resolve the issue. Thank you for being a *valuable* customer. [03/06, 3:14 pm Sushil Trivedi: में

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