| Name of Complainant | |
| Date of Complaint | January 23, 2021 |
| Name(s) of companies complained against | PRETFASHION EKART DEALSINDIA |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have received incorrect delivery against my order. I had ordered Premium winter jeggings (pack of 3) whereas I have received 2 inferior quality leggings. I have informed the delivery boy to take the parcel back but he spoke to the customer care and they assured the money will be refunded today.
Yesterday the customer care executive informed me that someone will collect the parcel and refund the amount today. I have not received any or for refund nor has anyone come to collect the parcel.
Please urgently arrange to refund my money and send someone to collect the faulty order.
Order details below;
Customer Id: ORIN54445
MAP ID: 16661215
TRACKING ID : WSPC1787093975
ORDER DATE: 01/11/2021
AMOUNT PAID: INR 999
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