| Name of Complainant | |
| Date of Complaint | November 22, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
Ordered on 8 November 2020
Order# 408-1978746-8345950
I’m siva. I bought MI Notebook on 8th Nov 2020 through amazon app. It was delivered on 13th Nov 2020. I found an electric shock issue when I charged my laptop on 14th Nov 2020. That onwards I’m facing that issue frequently. So, I tried everything like socket change, tried in neighbour ‘s home, checked the adapter and everything i did. Still I’m facing that problem.
Regarding this issue, i was called to amazon customer care so many times but i didn’t get a replacement from them. some guys told me “wait till in-stock then call back then we provide”, i did this but unfortunately they did not provide the replacement. but they said “product cost has increased 2000rs, so couldn’t replace it but only return is available”.
But I want a replacement only… every day, i’m trying to replace this product through amazon customer care but no one is providing the perfect solution.
Thank you,
siva.
