| Name of Complainant | |
| Date of Complaint | October 31, 2024 |
| Name(s) of companies complained against | EXYTE SURFACE |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I received a call saying u have a COD order and i am coming to deliver you. I asked the price of product and it was the same as that of a dress i ordered from pehnawa store. I asked the delivery partner where is the order from but he didn’t tell me that. I wasn’t there at the time of delivery so i asked my mom to collect it. Later came to know that there were three torn used cheapest t shirts delivered from exyte surface which i heard about the first time. It was a fraud. Pls help me to get my money back
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Subject: Wrong and Used Clothes Received – Request for Refund
Hi,
I recently received a parcel from Exyte Surface, but the items inside are not what I ordered. I received used and low-quality clothes, which are completely different from what was shown at the time of ordering.
This is very disappointing. I request you to please look into this and either send the correct items or refund my payment as soon as possible.