I do recharge instead of a prepaid sim. can get the money return. I done done this by synd mobile app(amazon app)

Name of Complainant Nitish Sharma
Date of ComplaintOctober 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitish Sharma:

On 1-10-2022 4:40pm I recharged someone’s jio number, but instead of prepaid, money goes in postpaid. When I asked from customer services they said that my 209rs recharge will include in my next bill. Then I asked: but I have prepaid SIM, then how can I receive they said they don’t have much information.
Now, the problem, I am not able to receive my refund, and not able to use that recharge’s money.

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