| Name of Complainant | |
| Date of Complaint | September 1, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I deposited 13k amount July 18 but not credit my account.today aug 30 but they give not proper response
Image Uploaded by MarudhuPandi:
We deeply regret any inconvenience caused by the delay in processing your deposit. Under normal circumstances, deposits are typically credited within an hour. However, there are instances where, due to heavy load on the payment system or delays at the bank’s end, the process may extend to a few days. We understand that this can be frustrating, and we are committed to resolving the issue promptly.
To expedite the resolution, we highly recommend reaching out to our support team through your account on the 1xbet website or mobile app, if you have not already done so. When contacting support, kindly provide all pertinent details regarding your payment. This information is crucial in allowing us to trace and address the issue more efficiently.
Your patience during this time is greatly appreciated. Rest assured, we are here to assist you every step of the way. We value your loyalty and are committed to ensuring you have a seamless experience with 1xbet.
Thank you for choosing to stay with us.
Warm regards,
The 1xbet Team