I couldn’t able to use wallet amount

Name of Complainant Annamalai
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Annamalai:

I try to recharge to my number from airtel app on 27th Nov the amount was detected from my card & recharge was got failed, the amount credited to wallet from the wallet i trying to recharge to my number but it showing “Debit for this account is not allowed” & i drop mail to customer care there is no reply from them.

Image Uploaded by Annamalai:

I couldn’t able to use wallet amount

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