I can’t see balance after recharge

Name of Complainant	Aishwarya
Date of Complaint	September 13, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Aishwarya:

I have recharged my Airtel number twice this week. But i don’t see the balance and i am not able to make or receive calls.

Image Uploaded by Aishwarya:

Consumer Complaints Court