| Name of Complainant | |
| Date of Complaint | January 28, 2019 |
| Name(s) of companies complained against | Reliance Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi, This is Vincent. Am a Reliance Jio user. I can not recharge through My Reliance Jio App. At a certain point, I face an error box message. After completing the online transaction, the amount of money goes from my bank account, but I faced the wrong error message in My Reliance Jio App. I have not received any amount of customer complaints regarding this. I have not received any money from the bank. One may be that once it’s okay, but four times I face this problem.
In the date of 27-01-2019, I was recharged as 149 rs, and 28-01-2019, I was recharged in boost pack of rs 51, and past month 2 times recharged booster pack worth of 21 rs. So i lost the money of while using Reliance Jio network 244 rs.
Kindly Take immediate action for this complaint.
If its cant any action for this, i going to quite my Reliance Jio network.
My Jio Number is 8248957611
Herewith i have attached the error message screen shoots.
Best Regards,
Vincent Raj
Image Uploaded by Vincentraj: