Name of Complainant | |
Date of Complaint | May 4, 2023 |
Name(s) of companies complained against | Poco |
Category of complaint | Mobile Phone |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I bought the poco x3 (6/64) one and a half years ago at the offered price of 14,999 inr…
On October 2022 I suddenly faced some major issues with this device… One day the speaker on this device completely stopped working.. Then within a few days front camera also became useless… The same thing happens to macro, ultrawide and portrait modes… Because I’m not a camera user I didn’t give it much of a thought and continued using my phone with Bluetooth speakers and headphones…. Some days later the sim 1 slot stopped giving any kind of network… I used the sim in my 2nd slot and it worked… So then again I was somehow able to use the phone
But the real problem started when a few weeks ago…the *Bluetooth* on my device stopped working
I tested it many times…even resetting it a few times on the process
But nothing worked
I even thought that my Bluetooth speaker had some issues
But it turns out that it was my phone that was not supporting Bluetooth
I went to poco’s service centre and they told me that it would take 12k inr to fix
Obviously I don’t have that kind of money so I went to a local shop where thay told me that it was my phone’s motherboard’s ic problem and it would take 3k to fix but even they can’t if it will work or not