| Name of Complainant | |
| Date of Complaint | August 25, 2023 |
| Name(s) of companies complained against | Nova |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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I bought an nova trimmer after 2 3 months its got an battery problem i contacted the service centre they told me toh send my trimmer to them and then they took 15 days to repair or to send or when i received that trimmer it was replaced by someone else trimmer then they again take 10 days to deliver my original trimmer all of this process taken around 1 month after 1 months i received my trimmer that was full of scratches i had sended them the brand new trimmer i didn’t even remove polythene protection an they sended me my trimmer full of scratches looking like very old or used trimmer i told them about this then there service advisor name ishwar told me that your trimmer is working that’s all we care about we don’t care about other things.
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