I bought a phone using quicklo website.i payed all the emi amount and now i checked my cibil and there showing that i didnt pay the emi.how can i clear that?

Name of Complainant	HIRAN VENUGOPAL
Date of Complaint	July 28, 2022
Name(s) of companies complained against	quicklo
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by HIRAN VENUGOPAL:

i bought a phone using quicklo website. the emi was payed correctly. i cheked my sibil and now there is pending transaction showing there.how can i clear that