| Name of Complainant | |
| Date of Complaint | December 20, 2023 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I live in Udaipur, Rajasthan, I bought sim from here on 30 October 2023, it’s been approx 2 months. I did recharge of 249 which is above 239 for 5g usage as per condition.i have 5g phone . Device name- Poco M6 pro 5g. I did all the settings for 5g but still i am not able to use 5g. I had previous sim of jio that sim was working on 5g but in this new sim I am not able to use 5g ..please solve this issue.
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