I booked ticket on 31st October 2021 but after 10 minutes i got the call that their is surge in flght ticket and you have to pay Rs 2000/- more to book the ticket. i confimed not to proceed and refund my amount which was 10658/-. After that received a mail that the amount will be refunded in 10 working days but its been a month now and yet not received the amount. I made multiple call to their customer care no but they have standard answer that it will be refunded 5 to 6 working days.

Name of Complainant Habbaza Hashmi
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Habbaza Hashmi:

I booked a ticket on 31st October 2021trough Travolook but after 10 minutes i got the call that their is a surge in flight ticket and i have to pay Rs 2000/- more to book the ticket. i confirmed not to proceed and refund my amount which was 10658/-. After that i received a mail that the amount will be refunded in 10 working days but its been a month now and yet not received the amount. I made multiple call to their customer care no. but they have standard answer that it will be refunded in 5 to 6 working days. I think they are duping customer through online platform.

Image Uploaded by Habbaza Hashmi:

I booked ticket on 31st October 2021 but after 10 minutes i got the call that their is surge in flght ticket and you have to pay Rs 2000/- more to book the ticket. i confimed not to proceed and refund my amount which was 10658/-. After that received a mail that the amount will be refunded in 10 working days but its been a month now and yet not received the amount. I made multiple call to their customer care no but they have standard answer that it will be refunded 5 to 6 working days.

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