| Name of Complainant | |
| Date of Complaint | December 2, 2023 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made an accumulator bet on 6 teams and all of them won but one team showed a lost even though the team that I was betting on won
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Dear Kaizer,
Thank you for getting in touch with us and sharing your experience. We truly value your feedback and understand the importance of addressing your situation positively.
To assist you promptly with your inquiry and ensure a swift resolution, could you please provide us with your gaming ID, bet slip number and game details, including links with proofs? We would be able to check if that bet slip is settled correctly.
Your cooperation in providing these details would greatly assist us in delivering the best possible assistance and resolving any issues you may be facing.
Thank you for your understanding and prompt response. We look forward to hearing from you soon.
Best regards,
Alex, the 1xBet Team