I am unable to get UPC code from IDEA

Name of Complainant	Hitesh Rajput
Date of Complaint	September 3, 2022
Name(s) of companies complained against	Idea
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Hitesh Rajput:

I tried multiple times to get UPC code from idea to port my sim card but they are not generating one

Image Uploaded by Hitesh Rajput:

Consumer Complaints Court