i am unable to call although i have balance in my sim account

Name of Complainant h m mustafa ahmed
Date of ComplaintNovember 23, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by h m mustafa ahmed:

i am unable to call from my idea sim card as it is saying my outgoing validity is expired.

although i have balance in  my sim account

Image Uploaded by h m mustafa ahmed:

i am unable to call although i have balance in my sim account

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