I am trying to port but always show below message please help me to port

Name of Complainant Mohd Allauddin
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohd Allauddin:

UPC cannot be generated for the reasons:(1)There is an active request for the change of ownership / reverification process
ongoing for this number. Please contact your
service provider for further assistance.

Image Uploaded by Mohd Allauddin:

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