I am order Sony and JBL ear bud But I am received wrong order and my refund is not initiate pls give me my complaint feedback

Name of Complainant Ganesh patil
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ganesh patil:

Smartship.com website ordered and received wrong order and my refund is not received order price 1699 rupees

Image Uploaded by Ganesh patil:

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