I am not able to send port request even though able to send personnel message

Name of Complainant	Patan shabbani
Date of Complaint	May 16, 2020
Name(s) of companies complained against	Idea
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Patan shabbani:

Not able use data

When I tried to port out the message was not

Image Uploaded by Patan shabbani:

I am not able to send port request even though able to send personnel message

Consumer Complaints Court