I am charged for downloading ppu game and Pluto mobile which I never did

Name of Complainant Ram Fadnavis
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Ram Fadnavis:

I got message at my VI mobile that

Hello!
Thank you for downloading ppu_game from TELESYNC_SOLUTION.
You have been charged Rs. 10
Your balance is Rs. 22.75

And

Hello!
Thank you for downloading Video from PlutoMobile.
You have been charged Rs. 15
Your balance is Rs. 4.71

The balance is reduced. I never downloaded it

Image Uploaded by Ram Fadnavis:

I am charged for downloading ppu game and Pluto mobile which I never did

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