Name of Complainant	suchitra tripathy
Date of Complaint	November 28, 2020
Name(s) of companies complained against	Amazon
Category of complaint	Miscellaneous
Permanent link of complaint	Right click to copy link
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• Dear Sir/ Madam ,

   I miss suchitra rani Tripathy is a loyal customer of Amazon .

  a few days back I ordered  2 Bombay dyeing bedsheets from your site dated 22/11/2020 cost rs.640  whose order no is 171-7735262-2332318.

  I was tracking my order toto.

   Suddenly I received a mail that my order was returned and a refund will be initiated from your end which disturb me a lot as I required that bedsheet. It’s completely unexpected as I neither got any call from your executive nor any information about it . Then i called up your customer care service no 1800 3000 9009 at 12.34 A.M on 26/11/2020.

  To my surprise your customer care executive who is a male neither solved my problem nor helped me out by giving any other suitable solution and abused me by calling  me ” Haramjadi” which is not acceptable .

  I am attaching the call record as evidence of the incident .

  Now i want an apology letter from your site and a compensation of rs. 5000 and 2 bombay dyeing bedsheet double bed  from your company otherwise i will register a FIR against your company .

  I am not doing it now and giving you a chance because I know because of your staff why I should hamper your company reputation .

  I tried to solve it with the customer care executive of Amazon India but their email ids are showing wrong  . However I sent mail along with the recording to Amazon customer care .

  Thanks & Regards

  Suchitra Tripathy

  Mob. NO .8657395716
  Address not found Your message wasn’t delivered to [email protected] because the address couldn’t be found or is unable to receive email.

  The response from the remote server was: 550 #5.1.0 Address rejected.

  ———- Forwarded message ———-
  From: Suchi Rani <[email protected]>
  To: [email protected]
  Cc:
  Bcc:

  Date: Sat, 28 Nov 2020 11:49:52 +0530
  Subject: Fwd: Complaint against verbal abuse by amazon customer care executive
  —– Message truncated —–

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