Name of Complainant	suchitra tripathy
Date of Complaint	November 28, 2020
Name(s) of companies complained against	Amazon
Category of complaint	Miscellaneous
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

• Dear Sir/ Madam ,

   I miss suchitra rani Tripathy is a loyal customer of Amazon .

  a few days back I ordered  2 Bombay dyeing bedsheets from your site dated 22/11/2020 cost rs.640  whose order no is 171-7735262-2332318.

  I was tracking my order toto.

   Suddenly I received a mail that my order was returned and a refund will be initiated from your end which disturb me a lot as I required that bedsheet. It’s completely unexpected as I neither got any call from your executive nor any information about it . Then i called up your customer care service no 1800 3000 9009 at 12.34 A.M on 26/11/2020.

  To my surprise your customer care executive who is a male neither solved my problem nor helped me out by giving any other suitable solution and abused me by calling  me ” Haramjadi” which is not acceptable .

  I am attaching the call record as evidence of the incident .

  Now i want an apology letter from your site and a compensation of rs. 5000 and 2 bombay dyeing bedsheet double bed  from your company otherwise i will register a FIR against your company .

  I am not doing it now and giving you a chance because I know because of your staff why I should hamper your company reputation .

  I tried to solve it with the customer care executive of Amazon India but their email ids are showing wrong  . However I sent mail along with the recording to Amazon customer care .

  Thanks & Regards

  Suchitra Tripathy

  Mob. NO .8657395716
  Address not found Your message wasn’t delivered to amazonpay-grievance-office@amazonpay.in because the address couldn’t be found or is unable to receive email.

  The response from the remote server was: 550 #5.1.0 Address rejected.

  ———- Forwarded message ———-
  From: Suchi Rani <sforsuchi1@gmail.com>
  To: amazonpay-grievance-office@amazonpay.in
  Cc:
  Bcc:

  Date: Sat, 28 Nov 2020 11:49:52 +0530
  Subject: Fwd: Complaint against verbal abuse by amazon customer care executive
  —– Message truncated —–

Image Uploaded by suchitra tripathy: