I am a Airtel Prepaid customer. I’m notified that my data(2 GB) was consumed in 11 mins. I was not using the day’s internet pack.

Name of Complainant Sripathy
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sripathy:

I got a message from Airtel stating that I consumed my 50% of the data at 12:23 AM. And after a while at 12:32 AM, I got a message that I have used 90% of the data. And by 12:33 AM, I got a message as, I have exhausted 100% of daily data. I would like to tell you that, I was not using my data since 12:00 AM. I called the customer care executive and he said that I have exhausted my daily usage by 12:11 AM. I did not use the data. This is a cheating act by Airtel.

Image Uploaded by Sripathy:

I am a Airtel Prepaid customer. I’m notified that my data(2 GB) was consumed in 11 mins. I was not using the day’s internet pack.

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